Privacy Policy
Effective date: February 2, 2026

Who we are
Fizz Detailing

SMS Opt-In
If you opt in to receive SMS from Fizz Detailing LLC, we may send messages related to your request and appointment (confirmations, reminders, ETA updates, and follow-ups), and occasional promotions. Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information we collect

  • Contact & booking details (name, email, phone, preferred times, vehicle make/model/year, service interests).

  • Transaction data (quotes, invoices, payment method token/last 4 digits, billing details).

  • Vehicle & service records (before/after photos, notes, warranty registrations for coatings/tint/PPF).

  • Communications (texts, emails, calls, chat).

  • Website/analytics data (cookies, IP, device/browser, pages viewed, referral source).

  • Social media interactions (messages, tags, public profile info you share with us).

How we use information

  • To schedule appointments, provide quotes, perform services, process payments, and register warranties.

  • To send confirmations, reminders, and service updates.

  • To improve our website, advertising, and customer experience.

  • To secure our premises and comply with legal/tax obligations.

Payments & third parties
We do not store full card numbers. Payments are processed by [[Stripe or Square—choose one]]. We also use trusted providers for scheduling/CRM [[name your platform]], messaging/email, analytics (e.g., Google Analytics), advertising (e.g., Meta/Google), and warranty registries. These providers handle data under their own privacy terms.

Cookies & analytics
We use essential cookies to run the site and optional analytics/advertising cookies to measure performance. Manage cookies in your browser and through our banner (if shown).

Text messages & email
By providing your number or email, you agree to receive service-related messages (confirmations/reminders). Marketing messages are sent only with your consent. Opt out anytime by replying STOP to SMS or using the unsubscribe link in emails. Message/data rates may apply.

Photos & marketing
With your consent, we may share non-identifying photos of your vehicle on our website or social media. Tell us anytime if you prefer we don’t.

Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data retention
We keep information as long as needed for services, warranties, and legal/tax purposes. CCTV footage is kept for a limited period unless required for an investigation.

Your choices & rights

  • Access or update your information.

  • Request deletion where we no longer need the data (subject to legal requirements).

  • Opt out of marketing at any time.

  • Manage cookie preferences in your browser and our banner (if available).

  • California & certain U.S. states: you may have rights to know, delete, correct, and opt out of “sharing” for advertising. Use the contact details above or visit [[link to “Do Not Sell or Share My Personal Information” page]] if applicable.

  • EEA/UK visitors: legal bases include contract, legitimate interests, consent (for marketing/cookies), and legal obligations. You may have rights to access, correct, delete, restrict, object, and data portability and can complain to your local authority.

Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.

Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.

International transfers
We are based in the United States. If you access our site from outside the U.S., your information may be processed in countries with different data protection laws.

Changes to this Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest version.

How to reach us about privacy
Email [[privacy@fizzdetailing.com]] or mail us at the address above. Please include “Privacy Request” and tell us what you’d like to do.